Improving Our Community
Facebook Twitter Youtube




Activate your patient portal today! The Patient Portal offers patients easy and private access to their health information online. The portal can be used to:

  • View and Send Health Records
  • View Visit Summaries
  • View Upcoming Appointments
  • View Lab Results
  • View Diagnostic Imaging Results
  • Request Appointments
  • Request Prescription Refills
  • Request Referrals
  • Receive Reminders
  • Send and Receive Secure Messages to Our Clinic Team

You can even contact us if you have a question for your provider instead of calling our office! The best part, it's FREE! All of these features are free for Upper Great Lakes Family Health Center patients.


Note: The Patient Portal is not monitored 24/7 and should not be used in emergent situations or when a time-sensitive issue needs to be addressed. 

For these needs, please call your local UGLFHC office directly, or in the event of an emergency, dial 9-1-1.


How to Access the Patient Portal

The Patient Portal - eCW Patient Portal



Connect with the FREE Android or Apple healow App!



To easily link the healow app with our practice, use the code: JIJCAD

How to Sign Up for the Patient Portal

New Patients: Enroll in the Patient Portal by visiting or calling any UGL Family Health Center location for assistance. 

Existing Patients: Enroll in the Patient Portal by visiting any UGL Family Health Center location or by clicking here.

After following the link above, patients will arrive on the Enrollment screen. Patients will need to:

  • Fill in the information on the right side of the screen (name, date of birth, ReCaptcha, and registered phone number)
  • Click "Submit"
  • Enter the verification code sent to your cell phone
  • Click "Verify"
  • Enter your personal email address
  • Click "Submit"
  • Click "Continue"
  • Create and submit a new password
  • Review and agree to the Terms & Conditions
  • Full access to the Patient Portal should now be available


Instructional Videos:

How to Sign Up & Login

How to View Lab Results

How to Request a Refill

How to Message UGL Staff Securely 


If you are a patient and are in need of assistance with the Patient Portal or healow app, please email

Upper Great Lakes Family Health Center (UGL) is a Federally Qualified Health Center and is a Federal Tort Claims Act (FTCA) Deemed Facility.
UGL receives funding from The U.S. Department of Health and Human Services and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims for itself and its covered individuals.
This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS26511 Health Center Cluster, total award amount of $1,839,050 with 89.9 % financed from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.