The Patient Portal offers patients easy and private access to their medical information online.  The portal can be used to:

  • Print Health Records
  • View Visit Summaries
  • View Upcoming Appointments
  • View Lab Results
  • Request Prescription Refills
  • Receive Reminders
  • Send and Receive Secure Messages 

The best part, it's FREE! All of these features are free for Upper Great Lakes Family Health Center patients.  

Patient Portal Brochure

Log into the Patient Portal 

The Patient Portal - eCW Patient Portal

To better serve patients, UGL recently moved to a new patient portal. If you need to access the previous RelayHealth portal used in Iron, Marquette & Menominee counties, please click here. If you need to access the previous eCW portal used in Houghton, Keweenaw & Ontonagon counties, please click here.



Connect with the FREE Android or Apple healow App!



To easily link the healow app with our practice use the code: JIJCAD

How to Sign-Up for the Patient Portal

Access the Patient Portal by visiting or calling any health center location for assistance. 
Patients will need to:

  • Provide a personal email address.
  • Visit and click on the ‘My Patient Portal’ button in the top right-hand corner.
  • A new browser window or tab will open with a login screen. The login area is on the right side of the screen.
  • Log in using the assigned username and temporary password.
  • Review and agree to the Terms & Conditions.
  • When prompted, change the temporary password.
  • Full access to the Patient Portal should now be available.


If you are a patient and are in need of assistance with the Patient Portal or healow app, please email

Upper Great Lakes Family Health Center (UGL) is a Federally Qualified Health Center and is a Federal Tort Claims Act (FTCA) Deemed Facility.
UGL receives funding from The U.S. Department of Health and Human Services and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims for itself and its covered individuals.
This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS26511 Health Center Cluster, total award amount of $1,839,050 with 89.9 % financed from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.