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Paying Your Bill

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Thank you for being a great patient!

Need help?

Upper Great Lakes Family Health Center (UGL)  billing representatives are available to answer questions during regular business hours.

UGL Billing Office: (906) 483-1130

elderly man discussing bill with administrative expert

Billing Practices

Navigating the high cost of health care and related health insurance programs can be confusing. The UGL Business Services Department assists patients with billing questions and issues – allowing you to focus on your health.

UGL’s mission is to provide healthcare to all people in the Upper Great Lakes region regardless of their ability to pay. Representatives in the UGL Billing Office assist in this mission by working with patients that have limited financial resources to work out a payment plan that works best for them.

To send your insurance card to the billing team, please email a copy of both the front and back of the card to billing@uglhealth.org.

Courtesy Billing

UGL files and attempts to collect payment for services from the insurance company as a courtesy to you. However, payment for services received is the responsibility of the patient. Account balances remaining after all anticipated insurance payments have been received will be treated as self-pay accounts.

Patients are encouraged to contact your insurance company to assist in the payment of your account. Often insurance companies will expedite payment if they are contacted by the insured individual.

Affordable Care Program

Upper Great Lakes Family Health Center has an affordable care program to assist our patients with the cost of health care.  We provide assistance with enrolling in affordable health insurance, discounted prescriptions and discounted rates for service.

Need Help?

Upper Great Lakes Family Health Center (UGL) billing representatives are available to answer questions during regular business hours.

Click Here to Download Our Financial Services Brochure

Administrative Office
Phone: 906-483-1705
Address: 720 Lake Linden Ave., Laurium, MI 49913
Click the Locations button in the main menu to see all locations

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U.P. Crisis Line
Upper Peninsula will be able to call, text or chat with MiCAL for free behavioral health crisis triage, support, resource information and referral to local services 24 hours a day, 7 days a week. MiCAL can be reached via phone or text at 844-446-4225. Chat through Michigan.gov/MiCAL.

A provider is on-call after hours, on weekends and during holidays.

FOR URGENT AFTER HOURS NEEDS FOR FAMILY PRACTICE CALL (906) 372-3025

FOR AFTER HOURS NEEDS FOR OB/GYN OR PEDIATRICS CALL (906) 483-1000

Upper Great Lakes Family Health Center (UGL) is a Federally Qualified Health Center and is a Federal Tort Claims Act (FTCA) Deemed Facility. UGL receives funding from The U.S. Department of Health and Human Services and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims for itself and its covered individuals.

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This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS26511 Health Center Cluster, total award amount of $3,056,108 with 89.9 % financed from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.