New Patient Information

New Patients are always welcome. If you are interested in transferring your care to us, contact the UGL clinic of your choice, and a representative will assist you with the process.

Your First Visit 
As a new patient, please arrive at least 30 minutes early to allow time to complete a healthcare questionnaire and new patient information. You will also be asked brief screening questions to assist with determining your eligibility for programs that may help you. Your first appointment may last up to 45 minutes, and will offer you and your provider an opportunity to not only address your immediate health concern, but to also discuss your health history and other measures you could take to be healthy.

Bring With You

  • Your current medications or a list of your medications. This will help medication errors. 
  • Your current insurance card(s) 
  • Payment for your visit. You are responsible for co-pays, deductibles or full payment if we are not billing your insurance for the visit.

Upper Great Lakes Family Health Center (UGL) has an affordable care program to assist our patients with the cost of healthcare.  We provide assistance with enrolling in affordable health insurance, discounted prescriptions and discounted rates for service. 



Upper Great Lakes Family Health Center is a Federally Qualified Health Center, FTCA Deemed Facility.
This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS26511 Health Center Cluster, total award amount of $1,839,050 with 89.9 % financed from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.