Improving Our Community
Facebook Twitter Youtube

Billing / Pay Bill

Click here to pay your bill online.


Upper Great Lakes Family Health Center (UGL) billing representatives are available to answer questions during regular business hours. 

  • In Iron, Marquette or Menominee Counties call 906-346-3200
  • In Houghton, Keweenaw or Ontonagon Counties at 906-483-1130


Financial Services Brochure

Billing Practices

Navigating the high cost of health care and related health insurance programs can be confusing. The UGL Business Services Department assists patients with billing questions and issues – allowing patients to focus on their health.

UGL’s mission is to provide health care to all people in the Upper Great Lakes region regardless of their ability to pay. However, the patient is responsible to make payment arrangements for any outstanding balances.

To send your insurance card to the billing team, please email a copy of both the front and back of the card to

Courtesy Billing

UGL files and attempts to collect payment for services from the insurance company as a courtesy for the patient. However, payment for services received is the responsibility of the patient. Account balances remaining after all anticipated insurance payments have been received, will be treated as self-pay accounts.

Patients are encouraged to contact their insurance companies to assist in the payment of their account. Often insurance companies will expedite payment if they are contact by the insured individual.

Affordable Care Program

Upper Great Lakes Family Health Center (UGL) has an affordable care program to assist our patients with the cost of healthcare.  We provide assistance with enrolling in affordable health insurance, discounted prescriptions and discounted rates for service

Upper Great Lakes Family Health Center (UGL) is a Federally Qualified Health Center and is a Federal Tort Claims Act (FTCA) Deemed Facility.
UGL receives funding from The U.S. Department of Health and Human Services and has Federal Public Health Service deemed status with respect to certain health or health-related claims, including medical malpractice claims for itself and its covered individuals.
This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H80CS26511 Health Center Cluster, total award amount of $1,839,050 with 89.9 % financed from nongovernmental sources. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.